Your Privacy Policy Matters to Us

Welcome to FollowerIns ("we," "our," or "us"). We are committed to protecting your privacy and ensuring transparency about how we handle your personal information. This Privacy Policy explains our practices regarding data collection, usage, storage, and protection when you use our Instagram follower viewer platform.

By accessing or using our service, you agree to the terms outlined in this policy. We encourage you to read this document carefully to understand how we safeguard your data.

We collect only the minimum information necessary to provide our services effectively. The types of data we gather include:

• Public Profile Data: Instagram usernames and publicly available follower information you request to view through our platform.
• Usage Information: Pages visited, features used, session duration, and interaction patterns within our service.
• Device Information: Browser type, operating system, device model, screen resolution, and language preferences.
• Log Data: IP address (anonymized), access timestamps, referring URLs, and error logs for troubleshooting purposes.
• Cookies & Local Storage: Small data files stored on your device to remember preferences and enhance functionality.

The information we collect serves specific purposes to deliver and improve our service:

• Service Delivery: To process your follower view requests and display accurate public profile data from Instagram.
• Platform Improvement: To analyze usage patterns, identify bugs, and optimize performance for a better user experience.
• Communication: To respond to your support requests, send service notifications, and provide important updates about our platform.
• Security & Fraud Prevention: To detect suspicious activity, prevent abuse, and protect our platform from unauthorized access.
• Analytics & Reporting: To generate aggregated, anonymized statistics that help us understand trends and make data-driven decisions.

We do not sell, rent, or trade your personal information to third parties for marketing purposes under any circumstances.

Our platform uses cookies and similar tracking technologies to enhance your browsing experience. Here's what you should know:

• Essential Cookies: Required for basic platform functionality, session management, and security verification. These cannot be disabled.
• Analytics Cookies: Help us understand how users interact with our platform using tools like Google Analytics. All data is anonymized.
• Preference Cookies: Remember your settings, language choice, and display preferences for future visits.
• Advertising Cookies: Used by our advertising partners to deliver relevant content. You can opt out through your browser settings.

You can manage your cookie preferences at any time through your browser settings. Disabling certain cookies may affect platform functionality.

We integrate with a limited number of trusted third-party services to operate and improve our platform:

• Analytics Providers: Google Analytics for anonymized traffic analysis and user behavior insights.
• Content Delivery Networks: Cloudflare and similar services for fast, reliable content delivery and DDoS protection.
• Payment Processors: Stripe for secure payment handling if you subscribe to our premium features.
• Infrastructure Services: Cloud hosting providers that store and process data on our behalf under strict contractual obligations.

We follow a data minimization approach and retain information only as long as necessary:

• Active Data: Session data and recent queries are retained for up to 30 days to ensure service continuity.
• Analytics Data: Anonymized usage statistics are retained for up to 24 months for trend analysis and improvement.
• Account Data: If you create an account, your profile information is kept until you request deletion or close your account.
• Log Data: Server logs are automatically purged after 90 days unless required for security investigations.

When data reaches its retention limit, it is securely deleted or anonymized in accordance with our data lifecycle policies.

We implement industry-leading security practices to protect your information from unauthorized access, alteration, or destruction:

• SSL/TLS Encryption: All data transmitted between your browser and our servers is encrypted using 256-bit SSL certificates.
• Access Controls: Strict role-based access limits employee access to personal data on a need-to-know basis.
• Infrastructure Security: Regular security audits, vulnerability scanning, and penetration testing of our systems.
• Data Isolation: User data is logically separated and stored in encrypted databases with additional access layer protection.
• Incident Response: A documented incident response plan ensures swift action in case of any security breach.

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right to Access: Request a copy of all personal data we hold about you.
• Right to Rectification: Request correction of any inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data, subject to legal retention requirements.
• Right to Portability: Receive your data in a structured, machine-readable format.
• Right to Object: Object to certain types of data processing, including direct marketing.
• Right to Restrict: Request limitation of how we process your data in certain circumstances.

To exercise any of these rights, please contact us using the details provided in the Contact section below. We respond to all requests within 30 days.

Our platform is not intended for use by individuals under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children.

If we discover that we have inadvertently collected data from a child under 13, we will take immediate steps to delete that information from our servers. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

• Update the "Last Updated" date at the top of this page.
• Post a prominent notice on our platform for significant changes.
• Send email notifications to registered users for material updates affecting their data.
• Maintain an archive of previous versions for reference.

Your continued use of our platform after any changes constitutes your acceptance of the updated policy. We recommend reviewing this page periodically for the latest information.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don't hesitate to reach out:

• Email: support@followerins.com
• Response Time: We aim to respond to all inquiries within 48 business hours.
• Data Protection Officer: Available for formal data protection inquiries upon request.

For regulatory complaints, you also have the right to lodge a complaint with your local data protection authority.